Terms and Conditions

Last Updated: August 3, 2026

Welcome to Petszi. By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website.

1. General

• Petszi provides pet products for customers through our online store. We reserve the right to update, modify, or discontinue any part of our website, products, or services at any time without prior notice.

2. Eligibility

• By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

3. Products & Pricing

• We strive to ensure that all product descriptions, images, prices, and availability are accurate. However, errors may occasionally occur. We reserve the right to correct any errors and to cancel or refuse orders placed using incorrect pricing or information.

4. Orders

• All orders are subject to acceptance and availability. Once your order has been placed, you will receive an order confirmation email. This confirmation does not guarantee acceptance of your order.
• We reserve the right to refuse or cancel any order for reasons including suspected fraud, pricing errors, or product availability.

5. Payments

• All payments are processed securely through trusted payment providers. We do not store your payment card information on our servers.

6. Shipping

• Shipping times are estimates and may vary depending on your location, carrier delays, customs processing, weather conditions, or other circumstances beyond our control.

7. Returns & Refunds

• Please refer to our Refund Policy for complete information regarding returns, exchanges, and refunds.

8. Intellectual Property

• All content on this website, including text, images, graphics, logos, product descriptions, and branding, is the property of Petszi or its licensors and may not be copied, reproduced, or distributed without written permission.

9. Limitation of Liability

• To the fullest extent permitted by law, Petszi shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

10. User Conduct

You agree not to:

• Use the website for any unlawful purpose.

• Attempt to interfere with the security or functionality of the website.

• Submit false or misleading information.

• Upload malicious software or harmful content.

11. Privacy

• Your use of this website is also governed by our Privacy Policy.

12. Governing Law

• These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws governing our business operations, without regard to conflict of law principles.

13. Changes to These Terms

• We may update these Terms & Conditions at any time. Any changes will be posted on this page with the updated revision date.

14. Contact Us

• If you have any questions regarding these Terms & Conditions, please contact us through our Contact page. We will be happy to assist you.