Shipping policy

Shipping Policy

Last Updated: August 3, 2026

Thank you for shopping with Petszi. We are committed to delivering your order as quickly and safely as possible. Please read our Shipping Policy below.

Order Processing

  • Orders are processed within 1–3 business days after payment has been successfully confirmed.

  • Orders are not processed on weekends or public holidays.

  • During peak seasons or promotional periods, processing times may be slightly longer.

Shipping Time

Estimated delivery times are:

  • United States: 7–15 business days

  • Canada: 7–15 business days

  • United Kingdom: 5–12 business days

  • Australia: 7–15 business days

  • Europe: 7–18 business days

Delivery times are estimates and may vary due to customs clearance, weather conditions, carrier delays, or other circumstances beyond our control.

Shipping Costs

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information (when available).

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. Petszi is not responsible for delays or additional costs resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Shipments

If your order has not arrived within the estimated delivery period, please contact our support team. We will work with the shipping carrier to help resolve the issue as quickly as possible.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authorities. These charges, if applicable, are the responsibility of the customer.

Contact Us

If you have any questions regarding shipping or your order, please contact us through our Contact page or email us at individualfreelancer555@gmail.com.